FAQ
SOME QUESTIONS YOU MIGHT HAVE OUR SERVICES AND THE JEWELLERY WE OFFER.
ARE YOUR RINGS ORIGINAL?
All our rings are 100% original. They are crafted from scratch in my workshop using materials from my vast treasure trove of metals.
HOW LONG WILL MY ORDER TAKE TO MAKE?
We will ship orders made through the website within 10 working days of the order creation. For more information check out the page called shipping and dispatching.
DO YOU MAKE CUSTOM DESIGNS?
I love creating original, custom designs. If you have a stone you want to keep or a piece of jewellery you would like to alter then I am the perfect jeweller for the job. I especially enjoy re-imagining family pieces to continue the history and story.
CAN YOU DO BESPOKE SIZING?
Sizing can be bespoke, please send through your size. Please note though some designs won't work on a ring that is any smaller or larger than the sizes we have listed and for large rings there will be a surcharge.
CAN YOU ALTER SIZE IF RING DOESN'T FIT
Yes size can be altered if the ring doesn't fit once you receive it. There will be a fee involved which will depend on if we need to size the ring up or down and the specific ring design. Postage costs will also be your responsibility.
DO YOU OFFER EXPRESS SHIPPING
Express shipping can be arranged for an additional fee.
DO YOU HAVE WHOLESALE RATES?
Please email me your requirements.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
One your order has been made, within 10 days of the order being placed you will receive a tracking notification. Once the order is posted you will be able to track it but we cannot guarantee how long postage times are currently.
DO YOU SHIP OVERSEAS?
Yes shipping overseas is possible for an additional fee. Please send through your requirements regarding your location and we can send you the specific costing. Please note there are currently significant delays with overseas shipping that are out of our control.